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NaCoulsell's avatar
NaCoulsell
Member
22 days ago
Solved

Payables with Tax Report not working

Payables with Tax report not working keeps coming up with an Operation Timeout. Is anyone having the same issue or know how to fix it?
  • Genreve_S's avatar
    Genreve_S
    22 days ago

    Hi NaCoulsell, 

     

    Sounds like that Payables with Tax report has been giving you a bit of grief today.

     

    I’ve gone ahead and run a script over your file to tidy up the reporting. Please close and reopen your software, then try running the report again. It should go through fine now.

     

    If you’re still seeing the same error after that, the next step is to get our support team to take a closer look. You can either:

    • Lodge a support ticket via My Account, or
    • Jump on live chat through our virtual assistant MOCA.

     

    Regards,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
22 days ago

Hi NaCoulsell, 

 

Sounds like that Payables with Tax report has been giving you a bit of grief today.

 

I’ve gone ahead and run a script over your file to tidy up the reporting. Please close and reopen your software, then try running the report again. It should go through fine now.

 

If you’re still seeing the same error after that, the next step is to get our support team to take a closer look. You can either:

  • Lodge a support ticket via My Account, or
  • Jump on live chat through our virtual assistant MOCA.

 

Regards,
Genreve

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