Forum Discussion

mezz's avatar
mezz
Experienced User
5 months ago

Printing

Hi  I now get this message when I try to print anything on the desktop from myob. see attachment. How do I fix this    
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
5 months ago

Hi mezz,

 

Sounds like your MYOB's throwing a bit of a tantrum with that "this app doesn't support print preview" message. Don't worry, we'll get you back printing in no time!

 

A couple of quick tricks you can try:

  • Close MYOB and re-open it, then give printing another whirl.
  • Restart your printer. Sometimes it just needs a little reset to behave.
  • A quick restart of the computer can often do the trick too.

We've also got a handy articles with more printer troubleshooting steps here: Printing from AccountRight and Troubleshooting offline printer problems in Windows - Microsoft Support.

 

If it's still being stubborn after that, best to jump on live chat support through our virtual assistant, MOCA, or submit a case via MyAccount so they can help get it sorted for you.

 

Regards,

Sai

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