I have noticed a few of my reconcillation reports which have the date of bank statement as 31/10/2022 and last reconciled 28/10/2022 has down the bottom of the report - Account Right Balance on 31/12/2017
Don't understand how this 2017 date can be on the report.
Hi mkelly3238
Sorry to see that no one has offered assistance with your query. We have been made aware of a situation where if a user selects Undo Reconciliation on AccountRight it shows different last reconciliation dates between the reconcile window and the reconciliation report.
The workaround is to enter a date in the future (e.g. 31/10/2023), then select reconcile. After it's reconciled, then undo that reconciliation. Doing this refreshes the system to show the correct last reconciliation date and amounts.
Hope that helps.
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