Report Performance Issues
Hi MYOB Team & Community, Since June 24 2026 we've had persistent timeout errors in our AccountRight file, mostly on sales, Profit & Loss and GL reports. We initially assumed this was EOFY load and ...
Forum Discussion
Hi Sasha3,
Thanks for laying this out so clearly. Ongoing timeout issues across reports, transfers and third-party apps definitely aren’t what we’d expect. If you haven’t already, it’s worth trying the steps here to clear the AccountRight cache, as that can sometimes help with performance issues: Clearing the AccountRight cache
If the issue is still happening after that, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
