Reports exporting to excel
I suddenly can't export any reports to excel and keep getting the error message: "custldgr.xlt' cannot be accessed. The file may be corrupted, located on a server that is not responding, or read onl...
Forum Discussion
Hi ewilkinson,
This issue could be due to a couple of potential reasons, such as the file being corrupted, saved on a server that isn't accessible, or having read-only restrictions.
If the file is stored on a shared network or server, ensure that it is accessible and not marked as read-only.
The "custldgr.xlt" error might be caused by a corrupted Excel template. You can try repairing or reinstalling Microsoft Office to refresh any damaged templates.
Sometimes, cached files within MYOB can cause export issues. Clearing the cache may resolve the problem. You can find instructions on how to clear the MYOB cache here.
Regards,
Sai
