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JanetteK's avatar
JanetteK
Contributing Partner
6 years ago
Solved

Reports timing out

I am trying to run reports and constantly get a time out error.  I am working on a file in the cloud.  I notice on posts from previous years that it is possible to extend the time out period.  Can anyone supply this to me please.

 

  • Neil_M's avatar
    Neil_M
    6 years ago

    Hi JanetteK 

     

    The timeout extender can be found on our Community Forum post, AccountRight Timeout Extender. As this does involve modifying a specific file on your computer, you may want to speak with your IT professional for assistance

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  • Neil_M's avatar
    Neil_M
    Former Staff
    6 years ago

    Hi JanetteK 

     

    The timeout extender can be found on our Community Forum post, AccountRight Timeout Extender. As this does involve modifying a specific file on your computer, you may want to speak with your IT professional for assistance

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