API key is missing or inactiv
Hi,
I have managed to be able to retrieve my access token from the MYOB API, however when I make a simple call to the Sandbox commpany file, I receive the following response:
[29-Jan-2019 10:57:47 Australia/Sydney] { "Errors": [ { "Name": "DeveloperInactive", "Message": "API key is missing or inactive", "AdditionalDetails": "Header: x-myobapi-key", "ErrorCode": null, "Severity": "Error", "LearnMore": "http://developer.myob.com/api/accountright/api-overview/error-messages/?label=developer_inactive&context=403" } ], "Information": "Warning, error messages have not been finalised in this release and may change" }
I have verified that I am passing through the required headers. To test the API has authenticated properly, I am doing a simple GET request to the following URL:
https://api.myob.com/accountright/Sale/Invoice/Item
I have created several API keys during testing the MYOB authentication - could this be the issue?
Do I have to do the "email developers@myob.com" dance to get this sorted?
Cheers..
Hi natewallis,
Thanks for reaching out. We understand that you've reached out to us directly via the developer inbox. We will continue to assist you via that channel.
Thanks,
Jacob
MYOB API Team
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