API Support Ticket Turn-around Times
Hey fellow developers! I wanted to raise a topic and ask how other people are going with responsiveness from MYOB's API Support tickets. I know I've got a ticket that has been sitting since last...
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Submitted an API access request a week ago and haven't heard a peep. Makes me wonder if agreeing to dev work using MYOB was a mistake. If it takes this long to even look at an application I wonder the kind of support I'm going to get if I need help with a technical issue.
Turn-around times used to be a lot more reasonable, it just seems to have collapsed under the granular
scope changes of recent months. My issue seems to have been finally resolved as of Friday when they processes a lot of keys, so they are getting through things, albeit slowly!
