Forum Discussion

Wm1's avatar
Wm1
4 years ago

Constant 501 Errors

Hi, Every request to fetch data from the MYOB API is returnning a MYOB.AccountRight.SDK.ApiCommunicationException exception I am able to refresh the access tokens, this code has been in productio...
HelenB's avatar
HelenB
Former Staff

Hi Wm1 

 

Thanks for reaching out. The error `501 not implemented` means that the AccountRight file that you are trying to use with the API has not been upgraded to the latest version of AccountRight.

From the API logs, we can see that the file that you are using is a AccountRight 2021.1 file. This version has been decommissioned. In order to use it with the API, you will need to upgrade the AccountRight file.

 

Thanks

Wm1's avatar
Wm1
4 years ago

Hi,

 

Can you please provide some instructions on how to do this, that I can pass on to my team

 

The version installed is, Version 2021.1.0, Build 2021.1.24.2833

 

There is no prompt to upgrade when opening the company file

 

Thanks

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