Customer purchase order number format.

Question

https://developer.myob.com/api/accountright/v2/sale/order/order_service/

the "CustomerPurchaseOrderNumber" is sting 20

When a user enter a purchase order number with leading zeroes I get a SerializationError "Input string '00124249' is not a valid number....."

Given that it is a string and some PO numbers may contain alpha character should this happen? Should I test and see if it's a number present it differently? Which other fields would this apply too?

Bertus

john_dinning · Answer

Hi Bertus,&nbsp;I have not tried the service order with the API and SDK&nbsp; but with the item orderhttps://developer.myob.com/api/accountright/v2/sale/order/order_item/it accepts a&nbsp;"CustomerPurchaseOrderNumber" with leading zeros or alphanumeric data.It does not like leading spaces however.&nbsp;If I create a service order directly in AccountRight it also accepts leading zeros and alphanumerics.&nbsp;Are you sure it is the&nbsp;"CustomerPurchaseOrderNumber" field giving the error and not the "Number" or some other field?&nbsp;John.&nbsp;&nbsp;&nbsp;&nbsp;

bertusv · Answer

&nbsp;This is the only place I saw the data in my customer's record.&nbsp;&nbsp;

john_dinning · Answer

Can you reproduce the problem yourself with a test company file?Maybe they are entering the&nbsp;"00124249" in the wrong field.&nbsp;

bertusv · Answer

Tried it in my system.&nbsp; Works fine.&nbsp; There always seem to be unreplicatable issues from this one customer.&nbsp; They do have a slow internet connection.&nbsp; Not that that should be the problem.&nbsp;Thanks for your input John.

john_dinning · Answer

Sometimes the only way is to sit with the customer and watch them (maybe use TeamViewer) but if it's hard for them to reproduce too, you could be there a while.

Good luck in tracking it down.

Forum Discussion

Customer purchase order number format.

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