Developer Update August 2025
AccountRight 2025.7 has now been released. With this release, we’ve made some improvements to increase performance of the /GeneralLedger/JournalTransaction
The /GeneralLedger/JournalTransaction...
Forum Discussion
Hello fellow developers,
I’m adding this note here in case others are encountering similar behaviour. We’ve identified a separate issue to what is primarily being discussed here. Certain endpoints, such as /GeneralLedger/JournalTransaction, fail to return complete data when paging is involved (i.e. using $top and $skip parameters). Through support case #46197, MYOB has confirmed the issue is reproducible internally.
Hello MYOB team,
I appreciate the ongoing engagement here, and through the support cases we have open, however I question why there is still no public acknowledgment of this on the MYOB status page under Developers -> API (https://status.myob.com/).
As developers, we’re on the front line with customers who expect clear communication about what’s broken and when it will be fixed. This issue has now been active for over a week. My first report from a customer came through last Thursday and it’s becoming increasingly difficult to maintain trust when the only message we can offer is “we’ve escalated it to MYOB,” while the official status page shows no indication of a problem.
I’d like to respectfully request that confirmed issues are publicly acknowledged and backdated on the status page. Otherwise, it undermines the purpose of having a status page at all. Transparency is key, not just for technical teams, but for the businesses relying on us to give them honest, timely updates.
Thanks again for your support, and I hope this can be addressed soon.
Cheers, Shem
Hi Shem , thanks for publicizing the issue around top/skip. I've been seeing unusual behaviour in custom reports at one of our clients. They produce daily sales reports in various formats for production and delivery purposes, also labels. I had not changed these reports for a while, yet out of the blue, reported sales for a particular date dropped by half, and yesterday a daily report was correct in the morning and partially incorrect in the afternoon (no new data for that date). I feel like I am chasing my tail, especially when the behaviour in the first example reverted back for a while.
I have raised the first issue with API support, but nothing could be proved. The second issue is unresolved, so I've not yet raised a case.
Hello Mike_James - glad my post may have been of some help!
Just to add a bit of clarity: Via my ongoing support case MYOB advised they rolled back the online API changes on Friday 22nd, and since then we’re no longer seeing issues. There was definitely a window between the 14th and 22nd where data from the /GeneralLedger/JournalTransaction endpoint couldn’t be relied on. We saw inconsistencies across hundreds of clients during that time.
As of Monday and Tuesday this week, we haven’t had any further reports from customers, so it looks like the rollback is still holding. Fingers crossed it stays that way, but I’ll keep an eye out and update here if anything shifts.
Cheers, Shem
