Forum Discussion

MAJackie's avatar
MAJackie
Contributing User
3 years ago

Error code 504 connection to API has timed out

Hi, We run Accountright and also utilise Subscribe HR software. When we try to sync the 2, Subscribe HR often shows:  ERROR: Response code: 504. Message: {"Errors":[{"Name":"GatewayTimeout","Messag...
Mike_James's avatar
Mike_James
Ultimate Partner

PS - to the moderators - the MYOB Business API forum does not appear to be listed in the revamped "Browse Community" drop-down.

Steven_M's avatar
Steven_M
Former Staff
3 years ago

Hi Mike_James 


Thanks for the feedback.


The MYOB Business API is a specialist board and thus wouldn't appear in the "standard" drop-down when selecting to start a new post from the Community Forum Homepage or other boards. You would need to select Show All.. before navigating to the board -- Partners>>Developers>>MYOB Business API>>MYOB Business API. Of course, if you are already on the MYOB Business API board and select Start a Post it should pre-populate with that board.

 

Just a reminder that the MYOB Business API board can be located via Browser Community>>Partners>>Developers>>MYOB Business API>>MYOB Business API. Alternatively, you might like to save that as a Favourite Board for easier access.