Error Connecting Windows App to MYOB
As of today several users are reporting issues with connections from our windows application to MYOB. I believe it is related to the underlying use of Internet Explorer as a part of the e...
Forum Discussion
MikeG1, There must be a workaround for this issue. I have 200+ invoices to export to MYOB and need to pay over 60 Suppliers today by 4 p.m.
I Spent over two hours on the phone with the MYOB Support team to find a workaround, but they could not find a solution. I was told to raise this issue with the API, but I do not have the Developer ID or API key to do so.
Like another user on this Forum, I have been using MYOB software for over 15 years, but I have never felt this helpless. Still waiting for some positive update in next couple of hours.
Hi DilipB
I know how helpless you feel, I have all my clients who use our 3rd Party app connecting to their online file that cannot function.
I have in the 20 years of being a MYOB developer partner, never had a major change that would impact 3rd party apps, not be communicated in advance of what is a catastrophic impact to their own MYOB subscription paying end user Clients.
I will let you know if I receive any information
Trish
Hi DilipB , as a user of an external program, your first line of support is with the developer of the add-on. They should already be aware of MYOB's response on this issue, and can advise you what they can/will do about it.
The MYOB support line is generally not up with the technical aspects of integrating addon programs.
Mike, as one of the developers impacted by this, the problem we are facing is zero notification, ownership or support from MYOB who triggered the issue in the first place by seemingly making changes to their AUTH processes without notifying anyone. All we get now is "not our problem". If the MYOB support line is not up with the technical aspects of what is going on with their own product...well, there we are.
