Forum Discussion

HethBennett's avatar
HethBennett
Experienced User
2 years ago

Journals no longer being created

Hi all, my payroll problems are not yet resolved. The journals are not posting to my MYOB file and if I try to log in I get the error message as attached. I really need to sort this out and would app...
  • HethBennett's avatar
    HethBennett
    2 years ago

    Hi there, ok I've managed to get back online but now I am getting the attached fault message. Really don't know what to do here! Thanks for any assistance.

HethBennett's avatar
HethBennett
Experienced User

Hi there, ok I've managed to get back online but now I am getting the attached fault message. Really don't know what to do here! Thanks for any assistance.

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi HethBennett 

 

We appreciate your patience in getting back to us and providing information on your experience.

 

The pop-up message mentions that some account codes are missing. Kindly click on this Link, This is a helpful article where you can navigate and check for the missing codes and enter an account code. 

 

Please let me know how you go or if you still need further assistance with this. I'm happy to assist you. 

 

Best Regards,

Cel

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