Forum Discussion

Cover User

6 years ago

Login EX: encountered a communication error

I am receiving a communication error this morning. "Login Ex: Encountered a communication error (https://api.myob.com/accountright) Are there any known issues?

TrevorAH

Contributing Cover User

6 years ago

My add-in has started failing today with the same error message. I'm investigating this too.

TrevorAH
Contributing Cover User
6 years ago
Upgrading the AccountRight API from 2016.2.99 to 2018.1.144 fixed this for us.
- ParamRamanan
  6 years ago
  Hi TrevorAH
  can you please advise how to get the version of the connector,
  2018.1.4 installer only contains the connector version 2.21.6556
  - Triboss
    Valued User
    6 years ago
    Hi, you need to update the SDK, not the addon connector:
    https://www.nuget.org/packages/MYOB.AccountRight.API.SDK/