Forum Discussion
Hi ROC_MYOB
Well, MYOB, a reprieve - just had a brainflash overnight and realised that thee reason these clients aren't getting invoices to their in-try emails is not because they aren't going out - they are, BUT ......... the original 2 problems with this endpoint were -
- that it was the queuing the delioverystatus from 'to be emailed' to émailed', and
- it wasn't attaching an invoice according to the emailing instructions in MYOB - 'add link to invoice and attach invoice' - and the endpoint doesn't, or is unable to attach an invoice.
So - emailing to an in-tray email address will appear to 'not occur' - but look at the email status in MYOB and it says 'sent' and 'received' - but there is no attached invoice ( for reason 2 above) so nothing appears in the in-tray - and this is seen as 'not sent'.
So the fault is the endpoint MYOB - however, notwithstanding - emailing within MYOB facility is slow, times out and is NOT 100% - that still stands as a complaint - whereas if you send from say outlook - you get an error message back.
So my fall back is to create an external pdf of the invoice and email it using an external emailer - this is the solution now being worked on.
Oh - there is another endpoint - 'render invoice to pdf' - yep but just cannot get this to work ......
The Doc
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