Forum Discussion
Yep - really annoying - something that takes 11 mins - downloading of BackOrder invoices - took 46 mins - yes there are error loops to catch but I have had to broaden these in the last month trying to resolve appalling download times for BOrder invoices - grr .....
However, the reason I posted was a very annoying thing that I am not sure how to fix - if I post an invoice or a BackOrder - something that 'does occur' but today it has happened too many times - [ and yes I know if you turn on - 'warn if duplicate invoice numbers' - this will error your post so I turn it off ] - but when MYOB has another one of its 'Gateway timeouts' - an invoice can actually get through and be posted successfully but we still get a 'gateway error' - so my code says - 'ok try again to post' and you get a double up.
Apart from turning on 'duplicate invoice number warning' - anyone know a way to PREVENTING'
I am doing a mind exercise at the moment trying to consider so coding to check this??
The Doc
- Steve_PP3 months agoExperienced User
Ah Doc, we meet again. I would be great if MYOB provided an idempotency key feature for transactional inserts. Out of interest I find an average 1.5% failure rate, whereby 50% of time an invoice is 'silently' inserted, 50% not. To get around it, I track first send time and confirmation time. If i come around again in the processing queue to find an invoice to be inserted already has a first send time (but no confirmation time,) I search for the invoice in MYOB by my unique key stored in the PO number field. If found, I link to the invoice, if not found I try to reinsert. Seems to work well. I know the PO number won't be able to be commandered like this for everyone but another field might work.
- The_Doc3 months agoUltimate Cover User
Hi Steve_PP
Thanks for the input - food for thought - can't say I have a figure for fail but it 'seems' that it is easier to assume it hasn't been inserted and go around again as my invoices are quite complex and I don't store a backup format of the invoice to be able to run again.
Not sure how I am going to handle it, but it is good sleep material or running fodder - since posting my invoice numbers are unique and should not be duplicated - but having said that I can download item invoices, but this just adds another big payload to just check whether invoice numbers are duplicated.
At present downloading Sales Orders (back orders) is a lumpy, problematic and prone to a lot of timeouts and is under investigation by MYOB API - so doing this with actual invoices to just get their numbers gives me chills - but I may not have any alternative - let me look at your suggestion and see if it will work.
Thanks
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.