Sudden Error 404 on API request.

Question

Greetings.I am a developer of the NFP donation management system "dTracker".&nbsp; (Developer account 10463272.)&nbsp;One of our users, Navigators (Client account 7451599) has suddenly started to get a Server Error "404 - File or directory not found" when dTracker attempts to get a list of Job Codes.&nbsp;There seems to be no apparent reason for this error.&nbsp; It does not use the MYOB API Client and this part of our code has not been changed since Aug 2021.&nbsp; The system has been working fine up to last week and as far as I can see, there isn't any problems with the request data.&nbsp;Thank you,James

doreen_p · Answer

Hi there PLUSON,
&nbsp;
For any API issues, be sure to reach out to their support team. You can access them through this link.
&nbsp;
Cheers,
Doreen

pluson · Answer

I have not heard back from the support team other than their initial message saying that they were investigating the problem.

Has a solution been found yet? If not, when can we expect one - or at least a progress report!

Thanks, James.

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Sudden Error 404 on API request.

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