Forum Discussion

Killymoon's avatar
Killymoon
Cover User
5 years ago

"The Company File version is not supported" after upgrading to 2019.4

Following the upgrade to 2019.4, we're unable to use the API to query the database.  This is apparently because the ProductId for the file is now 2019.5.  How can this be fixed?

 

    • leeand's avatar
      leeand
      Contributing Cover User
      5 years ago

      It works!!

      Great support - TA!

      • Killymoon's avatar
        Killymoon
        Cover User
        5 years ago

        As happy as you are, I'm hesitant to run a random binary added to a post by a user who apparently doesn't have any history in the forums.  Examining the contents, it looks like this is overwriting DbVersionInfo.ProductVersion.  Can somebody from MYOB confirm that this is a valid fix, and that it won't fubar anything moving forward?

  • leeand's avatar
    leeand
    Contributing Cover User
    5 years ago

    Same problem here. I suddenly can not make use of a desktop app that needs access to the company file.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content