Forum Discussion

Killymoon's avatar
Killymoon
Cover User
5 years ago

"The Company File version is not supported" after upgrading to 2019.4

Following the upgrade to 2019.4, we're unable to use the API to query the database.  This is apparently because the ProductId for the file is now 2019.5.  How can this be fixed?  
leeand's avatar
leeand
Contributing Cover User
5 years ago

It works!!

Great support - TA!

  • Killymoon's avatar
    Killymoon
    Cover User
    5 years ago

    As happy as you are, I'm hesitant to run a random binary added to a post by a user who apparently doesn't have any history in the forums.  Examining the contents, it looks like this is overwriting DbVersionInfo.ProductVersion.  Can somebody from MYOB confirm that this is a valid fix, and that it won't fubar anything moving forward?

    • mooman79's avatar
      mooman79
      5 years ago

      Do as you will. I shared your frustration and spent an hour or so to get this file emailed through to me. Thought I would post here to save other people the heart ache. 

      • Killymoon's avatar
        Killymoon
        Cover User
        5 years ago

        I appreciate the effort, I just want to make sure that it's not going to make things complicated down the track, eg updates blocked because DbVersionInfo.ProductVersion is an unexpected value.

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