JANELLE
13 days agoExperienced Cover User
CLOUD FILE DELETED BUT STILL BEING CHARGED
As you can see Cloud File was taken down but have noticed that we are still being charged 3rd April $141 and same again on 6th May. Could you please organise a refund for this payment as we should not be being charged.
Regards
Janelle
Hi JANELLE,
Doreen_P (MYOB Moderator) posted a new reply in AccountRight: Installing and upgrading on 10-04-2024 04:41 PM:
Re: DELETING CLOUD FILE
Hi @Janelle,
As per checking your account, I can confirm that your company 8 with serial number ending in 0861 was successfully removed from the cloud.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen