Keep getting logged completely out

I am having the same issue.  Yesterday i would have logged into myob files 12 times during the day.  To open a new file I have to enter the email and password, and after an hour I have to do it again.  Tried on other computers and same problem.  Also no code asked for.

I have removed the cache, still no change.

Hi RhondaMP,

I can see that you are being logged out in both Accountright and Dashboard. May I know if you have tried a different browser for accessing the dashboard? You may also use a private window and clear the cache. You may also clear the cache in Accountright. 

Regarding multi factor authentication, please try logging in in a private window, and it should ask you to enter the code from the MFA. If you are still encountering the same error, feel free to write a post and If you need immediate assistance, ask MOCA, our virtual assistant. Click the chat bubble at the bottom of any help page and ask a question. If MOCA can't help, you'll be guided to our other support options, including live chat.

Cheers,

Jem

Still having the same issue.  It is very frustrating.

I actually just got logged out of MYOB while I wasn't looking at had to sign in all over again. 

I've tried several browsers and several computers and still having the same issue.

Last night when I tried to log in on the dashboard, I got a weird error message saying that my credentials were wrong (which they weren't because google picked them up from my saved passwords).

When I closed the screen with the error message, I had actually been logged into the dashboard.

I miss the "Keep me logged in for 12 hours" button . I spend so much time logging in now, even if they had reduced it to three hours it would have been better.  Or let you make the choice... I often have to log into other software and its frustrating how many times a day I have to log back in and I haven't even left my computer!