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RapidEntryBusSv's avatar
RapidEntryBusSv
Contributing User
1 year ago
Solved

New client is using AR but cannot export reports to excel : big problem for me, can you help?

New client is using AR but cannot export reports to excel : big problem for me, can you help?
  • Earl_HD's avatar
    Earl_HD
    1 year ago

    Hi RapidEntryBusSv,

    If you cannot export reports to Excel in AccountRight, the issue may stem from several factors, including an incompatible Excel version or corrupted files. To resolve this, try updating both MYOB AccountRight and Excel to their latest versions, or repair or reinstall Microsoft Office. You can also visit this help page for more information about: Exporting reports

    If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi RapidEntryBusSv,

If you cannot export reports to Excel in AccountRight, the issue may stem from several factors, including an incompatible Excel version or corrupted files. To resolve this, try updating both MYOB AccountRight and Excel to their latest versions, or repair or reinstall Microsoft Office. You can also visit this help page for more information about: Exporting reports

If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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