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HelenSom's avatar
HelenSom
Experienced Cover User
4 months ago

2024 Individual Tax Return - Aust Govt Pension

Hi all   I have an individual client who has on her ATO Prefill Report a Carers Payment that should prefill to item 6 and the ATO has a certainty indicator of "Y".   The first issue - the amount ...
AU Tax
  • HelenSom's avatar
    HelenSom
    4 months ago

    Got a solution from MYOB support - you need to press enter on the greyed out reason field so that you can enter the reason.  Once I did this (completing zero for the income amount as it's exempt) I was able to lodge the return.

HelenSom's avatar
HelenSom
Experienced Cover User
4 months ago

Got a solution from MYOB support - you need to press enter on the greyed out reason field so that you can enter the reason.  Once I did this (completing zero for the income amount as it's exempt) I was able to lodge the return.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    4 months ago

    Hi HelenSom,

     

    Thank you for providing the solution. If you encounter any further issues, please feel free to post again.

     

    Regards,

    Sai

     

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