Forum Discussion

TSmith98's avatar
TSmith98
Contributing User
4 years ago

Find Client Tab closing

When in find clients tab & double click on client to open it overwrites the tab instead of opening a new tab. This then closes the find client tab and you have to reopen each time.
Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi TSmith98 

 

Can you expand on what product you are using?

 

If you are referring to the MYOB Partner/Practice Dashboard, the recommendation would be to right-click and select Open in a new tab/window. This will allow the user to open the client information in another tab/window of the browser.

  • TSmith98's avatar
    TSmith98
    Contributing User
    4 years ago

    Hi,

     

    We aren't using the online version we use MYOB AE software.

     

    Thanks,

    • Steven_M's avatar
      Steven_M
      Former Staff
      4 years ago

      Hi TSmith98 


      I've moved this post across to our dedicated Accountants Office/Accountant Enterprise board. This will allow the Practice Support team and other users the chance to see this thread and offer further assistance to your enquiry.

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