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hj's avatar
hj
User
4 years ago

IAS didn't show on Lodgment Manager with complete code 0000

Hi guys,

 

Prepared (and pre-lodged) and IAS which a client signed and returned for lodgement. When we went to lodge it wasn't showing on the Lodgement Manger screen. Followed the usual checks of refreshing that screen and checking it wasn't set to ELS lodgement.

 

Turns out the complete code was 0000, on uncompleting and then recompleting the Activity Statement to get a new complete code it showed up available to be lodged.

 

Please get this fixed for future versions, while it's only a 1 in 10,000 it means getting a client to re-sign docs.

 

Cheers
Haydn

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  • Sandy_C's avatar
    Sandy_C
    MYOB Staff
    4 years ago

    Hi hj 

     

    Thank you taking the time to write this feedback. While you are right that the occurance of this is small, it is an issue that should be avoided in the first place.

     

    I have forwarded this feedback to our product development space.

     

    Regards,

     

    Sandy
    Client Support Representative