Forum Discussion

BigTD's avatar
BigTD
5 years ago

IO.IOException Error with MYOB AO Solution

This is to help others looking for a solution to an IO.IOExcepion Error when starting MYOB Accountants Office. Sorry I could not find the AO location to put this solution.   We recently tried to s...
Helen-Z's avatar
Helen-Z
MYOB Staff
5 years ago

Hello BigTD 

 

Thanks for providing that solution to the Community Forum - it will definitely be helpful if someone does come across the error.

 

The Accountants Office software does use a few different versions of .NET, and MYOB support personnel are able to troubleshoot and identify some of the more common errors that can come up with .NET, because they have come across them before.

 

For environmental issues such as the one you came across, we do our best to assist, but sometimes we will refer to the experts. In this case, either Microsoft or your IT provider would be my recommendation.

 

Thanks again for following up to let us know your solution!