Missing Pre-fill Information

Question

Hi team,&nbsp;We are using MYOB version 5.4.38.101 plus and have completed&nbsp;MYOB Tax 2021.0a.However Pre-fill report is blank in couple of our returns.We have download and save the pre-fill into tax and pre-fill is completed in the return but still pre-fill reprot is balnk and information not reflecting in return.&nbsp;Please suggest if anything we can try.

syed1 · Answer

Hi&nbsp;garima,&nbsp;This usually happens when the files responsible for prefilling are not updated.&nbsp;Please call Support and they should be able to assist with this.&nbsp;Regards,SyedCustomer Service Representative

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Missing Pre-fill Information

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