Missing Pre-fill Information

Question

Hi team,&nbsp;We are using MYOB version 5.4.38.101 plus and have completed&nbsp;MYOB Tax 2021.0a.However Pre-fill report is blank in couple of our returns.We have download and save the pre-fill into tax and pre-fill is completed in the return but still pre-fill reprot is balnk and information not reflecting in return.&nbsp;Please suggest if anything we can try.

syed1 · Answer

Hi&nbsp;garima,&nbsp;This usually happens when the files responsible for prefilling are not updated.&nbsp;Please call Support and they should be able to assist with this.&nbsp;Regards,SyedCustomer Service Representative

Forum Discussion

Missing Pre-fill Information

Looking for something else?

Related content

Missing Payrun in STP Reports & BAS pre-filled amount

Pre-fill incorrect at W1 when salary sacrifice to super?

ATO pre-fill for wages and PAYG

Item Information Page Missing clickable arrows

Missing Update.exe file

Pre-fill errors

In-Tray document pre-fill OCR feature not working with some suppliers

Pay Super - Information is incorrect or missing