Forum Discussion

amyshen's avatar
amyshen
Member
1 year ago
Solved

V23 Error Message: "Invalid $ value (cannot be negative) E629 refer help for item and description"

In the trust distribution section is talks of dollars and cents in whole dollar fields but there are none in the return other than the franking credits and foreign tax credits which have always allowed dollars and cents. 

 I am unable to complete the return, but I am unable to locate the position in the return of the error. Please advise how to fix this?

AU Tax

2 Replies

  • Amy_M1's avatar
    Amy_M1
    MYOB Staff
    1 year ago

    Hi amyshen​ 

    If you contact support, we can search for the negative value and remove it manually. It will only take us a few minutes, but we will need Team Viewer access. After, you'll be able to complete & lodge the return!

     

    Thanks!
    Amy 

     

  • amyshen's avatar
    amyshen
    Member
    1 year ago

    The issue has been fixed. Thx

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