Forum Discussion

KarenH3's avatar
KarenH3
Contributing User
2 years ago

ABA File for paying Creditors is being rejected

Why are my ABA files for paying Creditors being rejected by the bank, and yet the ABA file for paying Wages is still processing smoothly?  Is anyone else having this issue??
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, KarenH3

 

Thanks for your post.

 

As per checking, there are no incident reports where ABA files are being rejected. Were you able to contact the bank already? To see if there are any error codes that they can provide or a reason for the rejection.

 

Please let us know how it goes on your end.

 

Best regards,

Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, KarenH3

 

We recently requested additional information and are awaiting your response. Kindly let us know if you still need further assistance. Don't hesitate to reach 
out to us. We are delighted to assist you.

 

Best regards,

Doreen

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