Hi EileenK,
Thanks for your post and welcome to the Community Forum ! Can you please clarify if you mean the recorded recurring transactions are not appearing in the find/new option in the bank feeds window ?
Hi Melisa
I am referring to saved recurring transactions. Some were previously saved (before we initiated bank feeds) and some I set up while on the bank feed page (some of these were double-ups - I was trying to see if recreating them from the bank feed page made a difference - it did not).
Basically, when I am on the bank feeds page only the "Save as Recurring" button is active. The "Use Recurring" button is shaded out and not available for use.
This means that the bank feeds are largely useless to me as I have to re-enter every single line.
Hopefully that explains what you needed to know.
Eileen
Hi EileenK,
Could you please provide me a screenshot of the window you're in where the Use recurring button is greyed out so I can take a look into this for you, as I cannot see this option in the bank transactions window.
Hi Melisa
Please see attached file with screenshot included. (I couldn't paste the screenshot directly into this field.)
Thanks
Eileen
Hi again
I mean when I use the "Spend Money" function from the drop down menu next to the "New" button.
Eileen
