Hi SCan,
Thank you for posting your concern in the forum.
I understand how important reconciliation for a ledger file is. In my understanding, after creating a transaction to match one of the statement transactions this should automatically be marked checked in the window. May I get you to clear the cache of your AccountRight and try adding the transaction again to see if there are any notable differences? If this does not fix it, please send us screenshots of the issue and we'll investigate further.
Let us know if you require any further assistance with this. We're happy to help.
Thanks,
Genreve
