Forum Discussion

SCan's avatar
SCan
Experienced User
2 years ago

AccountRight recurring transactions in manual reconciliation

When manually reconciling from a statement, choosing "Add Transaction', and in the transaction window choosing "Use Recurring" opens a new transaction window on top of the first one. Upon completing ...
SCan's avatar
SCan
Experienced User
2 years ago

Thank you Earl. The account number is not missing in any transaction. The steps to the problem are outlined above. This would appear to be a bug. 

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi SCan,

If it appears that this might be a software issue, I've sent you a private message to collect additional information. This will help us conduct a more thorough investigation to assist you further. 

Looking forward to hearing from you soon!
Regards,
Earl

  • SCan's avatar
    SCan
    Experienced User
    2 years ago

    Hello Earl, did you receiove my private message reply?

  • SCan's avatar
    SCan
    Experienced User
    2 years ago

    Hello  Earl. I still haven't heard anything back from you. It would be nice to get a solution, or at least some idea of what is going on, and also get an answer to the other question in my DM.

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