Forum Discussion

SCan's avatar
SCan
Experienced User
1 year ago

"Add Transaction" from "Unmatched Statement Transactions" not working

Since updating AccountRight to 2024.2.1.3, "Add Transaction" from "Unmatched Statement Transactions" is not deleting the transaction from the "Unmatched Statement Transactions" list. I need to go bac...
SCan's avatar
SCan
Experienced User
9 months ago

I have done these things

Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi SCan,

 

Thanks a bunch for giving those troubleshooting steps a shot! The best way to get to the bottom of the issue with the add transaction feature is to connect with our awesome support team. They can do a thorough check to see what's causing the hiccup and help you fix it right up. You can reach out to them through live chat with our virtual assistant MOCA or send a support ticket via MyAccount. 

 

Cheers,

Princess

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