Forum Discussion

Stella123's avatar
Stella123
3 years ago

After undo the last bank reconciliation, seems nothing happened

I have an urgent issue about the bank reconciliation. The issue is for my last bank reconciliation(16/02/2022-23/02/2022), I reconciled the date incorrectly to closed it as of 23/03/2022, which shoul...
  • CloverQ's avatar
    CloverQ
    3 years ago

    Hi Stella123 

     

    It doesn't sound that you've successfully undone the bank reconciliation. The Last Reconciled date in the Reconcile Accounts window shall be updated once you completed the undo process, however, it will not change your invoice status, it does not delete any transactions so paid invoices will remain 'Closed'.

     

    Please try undoing the bank reconciliation again following the steps in this Help article: Undoing a bank reconciliation, be sure to make a backup before proceeding.

CloverQ's avatar
CloverQ
Former Staff
3 years ago

Hi Stella123 

 

It doesn't sound that you've successfully undone the bank reconciliation. The Last Reconciled date in the Reconcile Accounts window shall be updated once you completed the undo process, however, it will not change your invoice status, it does not delete any transactions so paid invoices will remain 'Closed'.

 

Please try undoing the bank reconciliation again following the steps in this Help article: Undoing a bank reconciliation, be sure to make a backup before proceeding.

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