Forum Discussion

Sarah5133's avatar
Sarah5133
12 months ago

Bank feed missing transactions for 4 January, has had some since but that day missing

Bank Feeds are checked each morning but we are still awaiting the 5 transactions which took place on the 4th January 2024.  Subsequent days are showing but we cant sort 4 Jan
Hannah_V's avatar
Hannah_V
Former Staff
12 months ago

Hi, Sarah5133. Thanks for reaching out and welcome in Community Forum!

 

We are committed to resolving the bank feeds issue you've encountered. To expedite the investigation process, could you kindly provide the last four digits of the account associated with the bank feeds problem? This information will assist us in narrowing down the issue and finding a swift solution for you.

 

Looking forward to your response and the opportunity to resolve this matter for you.

 

Best regards,

Hannah

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