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Debbie_55's avatar
Debbie_55
Contributing User
1 year ago

Bank feed not updated in 65 days

We have two business accounts linked to MYOB One of them has not updated in 65 days We may be closing our business, so there is not much activity in our business accounts at the moment. For one of...
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Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi Debbie_55

 

Sorry to hear your bank feeds aren't updating. Usually, any transaction should trigger an update since there's no threshold. I'd recommend reaching out to our virtual assistant, MOCA, through this link: myob.com/support. If MOCA can't help, you'll be directed to our live chat team to get this checked out.

 

Let me know if you need any other help.

 

Thanks,
Genreve

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