Forum Discussion

SullHall's avatar
SullHall
Contributing User
2 years ago

Bank Feed Request still says processing after more than 10 days

I put in bank feed requests for two accounts several weeks ago and they are still showing the status as processing. Do I need to do anything to progress this? I can't do anything from the bank as it ...
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi SullHall,

     

    Thanks for posting and I'm sorry to hear about your bank feeds application delay.

     

    I understand this could be confusing if we don't know what's causing the delay. For me to check on this for you, please send me a private message containing the last 4 digits of these bank feeds and your serial number. 

     

    We look forward to your response. 

     

    Cheers, 

    Genreve 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi SullHall,

 

Thanks for posting and I'm sorry to hear about your bank feeds application delay.

 

I understand this could be confusing if we don't know what's causing the delay. For me to check on this for you, please send me a private message containing the last 4 digits of these bank feeds and your serial number. 

 

We look forward to your response. 

 

Cheers, 

Genreve 

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