Bank Feed ruling not working
When I run the bank feed ruling, the rule name does not appear in the memo. Also deleted bank feed rules still apply to transactions. How to fix?
Forum Discussion
Hi ctcquestion,
Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.
We appreciate your patience in this matter. Deleting a bank feed rule should prevent that rule from being used on new transactions going forward. Although do make sure that after deleting the rule that you select the green refresh arrow (top right of the Bank Feeds window). This will ensure that the changes have been applied to that window.
If you are still encountering that situation, I would make sure that another rule is not up taking on that transaction. For example, you have another rule set up that completes the same process or a similar one.
Should you still be encountering that situation, we would need to see a screenshot/s of all the rules that are set up and the transaction that is being marked by a rule. Please note to hide any important details on the screenshot before posting it here in forum.
Cheers,
Shella
Hi Shella,
I am still waiting for a solution?
