Forum Discussion

Kathy2's avatar
Kathy2
Experienced User
25 days ago

Bank feed transactions only found at incorrect date

I usually use "Find a Matching Transaction" in bank feeds to match my payments.  I click on "Find" and then the appropriate transaction comes up and then I "match & approve."  For the last two weeks,...
Audit
  • Princess_R's avatar
    Princess_R
    23 days ago

    Hi Kathy2,

     

    There is no bug in the MYOB system; rather, it is related to how bank deposits work when processing bulk payments. The system doesn't change any info without human input, so it is possible that the date when you processed the payment was dated the 30th of the month. I'd suggest checking the Journal Security Audit report to see more information regarding the date of the bank deposit payments. For more info on how it works, check out this link. 

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
23 days ago

Hi Kathy2,

 

There is no bug in the MYOB system; rather, it is related to how bank deposits work when processing bulk payments. The system doesn't change any info without human input, so it is possible that the date when you processed the payment was dated the 30th of the month. I'd suggest checking the Journal Security Audit report to see more information regarding the date of the bank deposit payments. For more info on how it works, check out this link. 

 

Cheers,

Princess

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