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1300HOTAIR's avatar
1300HOTAIR
Experienced Cover User
8 days ago

Bank Feeds - Credit Card

Hi All - I use AR with bank feeds - the Bank Balance for the Credit Card has now been the same amount for 2 weeks. The transactions are coming through and I can reconcile the account but its shows as...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
7 days ago

Hi 1300HOTAIR,

 

Thanks for flagging this. It sounds like the reconciliation itself is still okay, but the bank feed balance may not be updating as expected. In some cases, the bank feed closing balance can stay unchanged even while the transactions are coming through, and if the bank rec is balancing, the feed balance not updating won’t affect your reports. I’d suggest checking for any duplicated or missing transactions and comparing it with your bank statement. If everything matches and the rec is balancing, you can keep working from the bank statement balance.

 

Regards,

Sai

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