Forum Discussion

SaraAa's avatar
SaraAa
Cover User
1 month ago

Credit card bank feed

I have a new credit card in feb 25.   I entered the starting balance and was able to get the first month to reconcile.    However I can't get the following month to reconcile. 

I noticed that I am having a negative balance with the new credit card (as previously I always put the number as a postive balance)

Can anyone please explain how to fix this - or where I am going wrong

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Hi SaraAa

     

    Bit of a head‑scratcher when the first recon lines up and the next one suddenly doesn’t, hey. In the software, credit cards are set up as liabilities, so they’ll normally show as negative even though you’re just recording what’s owing on the card.

    It’s worth double‑checking that the negative amount you’re seeing is the same figure that’s throwing your reconciliation out of balance.

    I’d also run through the steps Princess shared here:
     https://community.myob.com/discussions/bus-banking/bank-reconciliation/862122

    Those steps use a future‑dated reconciliation (31/12/9998, then undo it, to refresh the reconcile screen, which usually pulls through any “hidden” or missing transactions, so everything lines up properly again.


    Regards,
    Genreve