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SaraAa's avatar
SaraAa
Cover User
3 months ago
Solved

Credit card bank feed

I have a new credit card in feb 25.   I entered the starting balance and was able to get the first month to reconcile.    However I can't get the following month to reconcile.  I noticed that I am h...
  • Genreve_S's avatar
    Genreve_S
    3 months ago

    Hi SaraAa, 

     

    Bit of a head‑scratcher when the first recon lines up and the next one suddenly doesn’t, hey. In the software, credit cards are set up as liabilities, so they’ll normally show as negative even though you’re just recording what’s owing on the card.

    It’s worth double‑checking that the negative amount you’re seeing is the same figure that’s throwing your reconciliation out of balance.

    I’d also run through the steps Princess shared here:
     https://community.myob.com/discussions/bus-banking/bank-reconciliation/862122

    Those steps use a future‑dated reconciliation (31/12/9998, then undo it, to refresh the reconcile screen, which usually pulls through any “hidden” or missing transactions, so everything lines up properly again.


    Regards,
    Genreve 

Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi SaraAa, 

 

Bit of a head‑scratcher when the first recon lines up and the next one suddenly doesn’t, hey. In the software, credit cards are set up as liabilities, so they’ll normally show as negative even though you’re just recording what’s owing on the card.

It’s worth double‑checking that the negative amount you’re seeing is the same figure that’s throwing your reconciliation out of balance.

I’d also run through the steps Princess shared here:
 https://community.myob.com/discussions/bus-banking/bank-reconciliation/862122

Those steps use a future‑dated reconciliation (31/12/9998, then undo it, to refresh the reconcile screen, which usually pulls through any “hidden” or missing transactions, so everything lines up properly again.


Regards,
Genreve 

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