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Kerry_Hunt's avatar
Kerry_Hunt
Trusted Cover User
3 years ago

Bank Feeds - Payroll

Hi, the wages to our three drivers are showing up in Bank Feeds (from our ANZ Bank) but the Find function is not picking up the entries to match them in Bank Feeds.  The entries are all okay because they went through to the ATO without issue when I hit Record.  Thanks for any help, Kerry

  • Hi Kerry_Hunt 


    Can you check if those transactions are ticked under Banking>>Reconcile Accounts? If yes, untick them and they should appear for you to match under Banking>>Bank feeds screen. Please also ensure that the amounts to be matched are exactly same otherwise transactions won't appear for matching. 

  • Hi Kerry_Hunt 


    Can you check if those transactions are ticked under Banking>>Reconcile Accounts? If yes, untick them and they should appear for you to match under Banking>>Bank feeds screen. Please also ensure that the amounts to be matched are exactly same otherwise transactions won't appear for matching. 

    • Kerry_Hunt's avatar
      Kerry_Hunt
      Trusted Cover User

       

      Thank you for your help.  They were ticked as having been reconciled in the bank statement which was why the bank feeds weren't picking them up.  Kerry