Bank Feeds are not updating
Bank feeds have stopped updating since 29/04/23 - is anyone else experiencing this problem and/or know how to fix?
Forum Discussion
Hi em301
Thank you for the post. We are aware that some users have been unable to see their bank feed transactions. This has now been resolved and you should be able to see those transactions now.
Please let me know if you need further help.
Kind regards,
Sai
All working now.
Hi All,
I still have a month long gap in my clients MYOB feeds.
How do i go about fixing this?
I still have missing deposit transactions in my bank feed, so I can't allocate the funds to their invoices and they will get overdue statements. This is only for the dates between 27/05/23 and 1/06/23. Can you pleas help?
Our bank feeds are missing between 16/2/23-2/4/23. What can I do to get them?
Hi, Tricia4. Thank you for notifying us about this inconvenience and we're sorry to hear that.
To further assist you, can you please send me a private message with the following information:
- Serial Number
- First and Last Name
- Company Name
Regards,
Hannah
Hi, we have a whole month of ANZ bank feeds missing for a client. Can you assist?
Hi Tricia4,
Thank you for your patience. We have granted you an access to our private message. You can now start sending the details through our private message so we can assist you with your concern.
Thanks,
Cel
