Forum Discussion
no help sorry ,when you open bank feeds and find an unmatched transaction clicking the find button should bring up the possibles of the same value and time frame -it does not!
Fraser
Okay then
from your bank feed screen go into reconcile (bottom right hand side)
this brings up the reconcile screen.
look for a transaction you know is there but hasn't been matched in bank feeds
is it in the reconcile screen?
if it is - is it ticked as reconciled?
if it is there and has been ticked then untick and match through bank feeds
if there is a lot of entries with the same issue you can untick them all and match through bank feeds.
the only other thing I can think of is if the entry was been post dated.
in the reconcile screen change the date to 2099 it will bring in any post dated transactions and if necessary you can amend the date
hope this is more useful
lisa
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