Forum Discussion

meln's avatar
9 months ago

Bank Feeds Not Updating

Hi

Our bank feeds have not updated since 19/2/24 with Bank Qld.

Thanks

Mel

  • AlanT's avatar
    AlanT
    Ultimate Partner

    Hi meln 

     

    Which MYOB product are you using?  If you are using AccountRight, have you tried clicking the [Get Bank Transactions] button in the Bank Feed screen?

     

    This feature does not exist in the MYOB Business product.

     

    Regards,

     

    AlanT

  • I have the same issue, our bank is Auswide. Anyone else experiencing the same? using Accountright.

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator

      Hi Jcohen

       

      Thank you for your participation in our Community Forum and for bringing this to our attention.

       

      I regret the inconvenience caused by the delay in your Auswide bank feed. I understand that there was a delay starting from the 20th, but I'm glad to inform you that this issue was resolved yesterday.

       

      I apologize for any delay in my response. If you're still facing any issues, please feel free to let us know. We're here to provide assistance and ensure a smooth experience for you.

       

      Thanks,
      Genreve

       

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi meln

     

    Thank you for your contribution to our Community Forum. I appreciate your patience and apologize for the delay in my response.

     

    I understand the importance of ensuring that everything in the bank feeds is functioning as expected. If the issue continues even after implementing AlanT's suggestion, please inform us. We are here to delve deeper into this matter.

     

    Should you need any further assistance, don't hesitate to let us know.


    Thanks,
    Genreve