Forum Discussion

Clearwall's avatar
Clearwall
Cover User
6 years ago

Bank Feeds

Why are my Direct Debit payments being allocated a Cheque Number?
myob-ref-Cashout2019.4
  • GDay53's avatar
    GDay53
    6 years ago

    Clearwall 

     

    Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

     

    What happens is if you use the TRANSACTION Rules which create Spend Money transaction, every transaction will be automatically given the next cheque number in sequence. If yiou want to change this you then have to open the transaction to do so.

    On the other hand a Bill or Invoice rule you can change the cheque number to whatever you want when you process the matching.

     

ShellN's avatar
ShellN
Experienced Cover User

That was not always the case - it only changed recently 

Prior to 24th September 2019 bank feeds would be posted with EFT as the reference

Now it is using cheque numbers

Transfers area also being allocated cheque number

 

Making a big mess to be honest 

If I now have to go in and manually change every transaction then I might as well not bother with bank feeds at all??

denise096's avatar
denise096
Contributing User
6 years ago

Toltally agree ShellN - it's now a big mess and Bank Feeds were not always assigned a "cheque number".

 

Why has this changed? There is no solution to this question in the Community. It's now taking much longer to allocate Bank Feeds!!!

  • Steven_M's avatar
    Steven_M
    Former Staff
    6 years ago

    Hi Everyone


    We have identified that with the AccountRight 2019.3 version that Spend Money transactions generated from bank feed will use the cheque number sequence rather than "EFT". This is something that will be fixed with the AccountRight 2019.4 version, however, we don't have an official ETA on that at this stage.

    • visitor2's avatar
      visitor2
      Cover User
      6 years ago

      Steven, 

      Is there any progress on release date for v2019.4?  It's been 2 months since the 2019.3 update that included the bonus of this error.  I understand things happen with updates, but the length of time taken to issue an update to fix it is frustrating.  It's not just spend money entries - it also affects deposits, as the rules apply 'EFT' instead of a 'CRxxxx' number.    

      • Steven_M's avatar
        Steven_M
        Former Staff
        6 years ago

        Hi visitor2 


        Currently, the 2019.4 update is still in development with a scheduled public release later is quarter - late November/early December.

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