Forum Discussion

SPM01's avatar
2 years ago

Bank Feeds

I am completing my month end bank reconciliations, the bank looks like it has refreshed but it isn't pulling through any transaction from yesterday (31/10/23) so I am out of balance, can you advise when this will be fixed?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, SPM01

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    As per checking, there have been no reported incidents for bank feeds. We recommend checking it again. If there are still no transactions showing up after a few days, please don't hesitate to reach out to us.

     

    Best regards,

    Doreen

    • SPM01's avatar
      SPM01

      Thanks for the response it is not all the bank feeds that are not working only Bankwest. Can you please investigate as colleagues in my building are having the same issue with Bankwest..

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, SPM01 

         

        Thanks for your response.

         

        We were able to send you a private message requesting additional details to further assist you with your concern. We are looking forward to your response.

         

        Best regards,

        Doreen

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