Forum Discussion

TerriatPepys's avatar
TerriatPepys
Contributing Cover User
10 months ago

Bank Feeds

Has anyone else had trouble with bank feeds today? Specifically, feed for yesterday is not showing up (ANZ)

  • Princess_R's avatar
    Princess_R
    10 months ago

    Hi TerriatPepys,

     

    Thank you for reaching out.

     

    I'm pleased to inform you that our team has diligently worked on resolving the issue with the ANZ bank feed. I'm delighted to share that the problem has been successfully addressed, and your bank feed account should now be functioning as expected.

     

    Thank you for your patience.

     

    If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

     

    Cheers,

    Princess

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    10 months ago

    Hi Jerry5,

     

    Thank you for your patience. We are investigating the issue, and we are doing our best to resolve this as soon as possible. 

     

     

     Please let me know if you need further help.

     

    Kind regards,

    Sai

    • hcounsel's avatar
      hcounsel
      19 days ago

      Hello, my ANZ bank feed hasn't updated in 10 days, is there a reported issue? 

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        19 days ago

        Hi hcounsel,

         

        We currently don't have any reported issues with ANZ bank feeds. If you need further assistance, please reach out to our live chat agents through our virtual assistant MOCA or submit a case via MyAccount to resolve this efficiently.

         

        Regards,

        Sai

         

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    10 months ago

    Hi TerriatPepys,

     

    Thank you for the post and welcome to the Community Forum! I regret to know that the bank feeds for ANZ is not showing. We are aware that some of our customers are affected by this. Our relevant team is currently investigating the issue and working to resolve this as quickly as possible.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

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